Privacy Policy

Last updated: September 5, 2026

ReelPilot ("we", "us", "our") is operated by OKAD Agency. This policy explains how we collect, use, and protect your information when you use reelpilot.co and app.reelpilot.co (the "Service").

Information We Collect

• Account data: email address, name, and profile information you provide during signup.
• Content: videos, images, and text you upload to build your portfolio.
• Usage data: pages visited, features used, device type, and browser — collected via Google Analytics and Microsoft Clarity.
• Payment data: processed securely by Stripe. We do not store card numbers.

How We Use Your Data

• To provide, maintain, and improve the Service.
• To process payments and manage subscriptions.
• To send service-related communications (account verification, billing).
• To analyze usage patterns and improve the product.

Data Sharing

We do not sell your personal data. We share data only with:

• Service providers: Supabase (hosting/database), Stripe (payments), Google Analytics, Microsoft Clarity.
• Legal requirements: when required by law or to protect our rights.

Data Retention

We retain your account data and content for as long as your account is active. You can request deletion by emailing team@okad.agency.

Your Rights

You can access, update, or delete your data at any time. For GDPR requests, contact team@okad.agency.

Cookies

We use essential cookies for authentication and analytics cookies (Google Analytics, Clarity). You can disable analytics cookies in your browser settings.

Contact

Questions about this policy? Email team@okad.agency.

Terms of Service

Last updated: September 5, 2026

By using ReelPilot, you agree to these terms.

The Service

ReelPilot provides AI-powered portfolio building, job matching, and brand pitching tools for UGC creators. Features and pricing may change as we develop the platform.

Your Account

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account.
• You must be at least 18 years old to use the Service.

Your Content

• You retain ownership of all content you upload.
• By uploading content, you grant us a license to host, display, and process it as needed to provide the Service.
• You must have the rights to any content you upload.

Payments & Subscriptions

• Paid plans are billed monthly or annually via Stripe.
• You can cancel at any time. Access continues until the end of the billing period.
• Refunds are handled on a case-by-case basis — contact us.

Prohibited Use

You may not use the Service to: upload illegal or infringing content, harass others, distribute malware, or attempt to access other users' accounts.

Limitation of Liability

The Service is provided "as is." We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Changes

We may update these terms. Continued use after changes constitutes acceptance.

Contact

Questions? Email team@okad.agency.